Frequently Asked Questions

  • Physical therapy offers a non-invasive, whole-body approach to pain relief and recovery by restoring strength, mobility, and function. Research shows early PT leads to faster, longer-lasting results than relying on pain medications, repeated imaging, injections, or surgery alone.

  • Physical therapy is a healthcare specialty focused on evaluating and treating movement impairments. Your Doctor of Physical Therapy uses hands-on techniques, targeted exercises, education, and supportive modalities (like heat, ice, or electrical stimulation) to help you move better and feel stronger.

  • We address injuries and disorders throughout the neuromusculoskeletal system, including:

    • Sports injuries & overuse syndromes

    • Pre- and post-operative rehabilitation

    • Acute and chronic pain (ex: back, neck, joints)

    • Motor vehicle accident (Auto PIP) and workers’ comp cases

    • Age-related mobility challenges

  • Your individualized program may include:

    • Manual Therapy (joint mobilizations, soft-tissue work)

    • Exercise Prescription (strength, flexibility, motor-pattern training)

    • Patient Education (technique coaching, activity modifications)

    • Modalities (heat, ice, electrical stimulation)

  • Self-Pay Patients: No referral needed as Oregon’s Direct Access law lets you schedule immediately.

    Insurance Patients: Some insurers (Medicare, OHP, HMOs, Workers’ Comp) require a referral. We’ll let you know what is needed.

  • Bring: Photo ID, insurance or referral paperwork (if applicable), and any relevant imaging reports.

    Wear: Comfortable, flexible clothing that exposes the treatment area (e.g., shorts for knee issues). Patient gowns are available if needed.

  • After any required paperwork, your PT will:

    • Review your medical and injury history

    • Perform a hands-on evaluation (posture, strength, mobility, special tests)

    • Explain your diagnosis, prognosis, and recommended plan

    • Provide a personalized home exercise program and resistance bands at no extra charge

  • Session Length: Typically 60 minutes (total appointment time may vary).

    Number of Visits: Varies by individual. We design each plan to maximize efficiency and long-term results making sure that our patients meet their goals.

  • Yes. Virtual visits are available for patients in Oregon who need remote supervision of exercises, progress checks, and/or education.

  • Absolutely! Physical therapy can improve posture, prevent future injuries, enhance athletic performance, and support overall wellness and quality of life.

  • It depends on your benefits with your commercial health insurance. Our transparent, self-pay fees make sure that you pay one clear rate with no hidden costs. Many private health plans also offer out-of-network reimbursement where you can get a good portion of your money back! We are happy to help you submit your claims.

    1. Request a superbill from us (includes all provider and treatment codes)

    2. Submit it to your insurer (monthly or after treatment)

    3. Keep copies for your records

    4. Your reimbursement(s) will typically arrive within weeks!

    • Cash-Based / Out-of-Network (Direct Payment)

    • Auto PIP

    • Workers’ Compensation

    • Medicare Part B and OHP/Health Share of OR 

    • TRICARE/TRIWEST/VA (in process)

    If you have any other questions or need help navigating your benefits, our team is here to help you get the right care quickly and easily.